Shipping
We currently deliver across all seven Emirates in the UAE. Orders are typically processed within 24 hours and delivered within 3 business days.
Cash on Delivery
All orders can be paid for in cash at the time of delivery — no card or online payment required.
Order Confirmation
Once your order is placed, you'll receive a confirmation, and our delivery partner will contact you before arrival.
Returns & Exchanges
If there's an issue with your order — wrong item, damaged product, or change of mind — please contact us within 3 days of delivery. We'll arrange a return, exchange, or refund depending on the situation.
Non-Returnable Items
For hygiene reasons, certain beauty and personal care items may not be eligible for return once opened. This will be noted on the product page where applicable.